Reference

Privacy Policy For Your Account

One account connects your wallet, device and lobby activity for Lightning Roulette, Bonanza and Dota 2; this Privacy Policy explains what we collect before you open your account.

DANA data contextOVO wallet checksGoPay receiptsQRIS reference IDs
arti jackpot Privacy Policy For Your Account
PRIVACY CONTACTS

Reach Us About Your Data

Fast privacy support matters when a phone number changes, a device is lost, or a payment reference looks unfamiliar.

Live chat privacy desk Open live chat from the bottom-right bubble between 09:00 and 24:00 WIB. Tell us the account phone number, the data request, and whether it concerns login, cookies, or payment records.
WhatsApp request queue Message our WhatsApp privacy queue during the same hours when you need a traceable conversation. We ask for one account identifier, then we confirm next steps before touching any stored record.
Email privacy file Send longer requests to [email protected] with your username and the email tied to your account. We use email for correction requests, access copies, and cases needing attachment evidence.
DATA CONTROLS

How Your Privacy Choices Work

Privacy is handled inside the same account flow you use to manage login and wallet activity. We separate account records, payment references, device sessions and support conversations so only the right team…

Account data we collect

At account creation we ask for details needed to identify you, secure login and contact you about account matters. We do not ask for full DANA, OVO, GoPay or QRIS wallet credentials.

Payment privacy handling

Payment checks store reference numbers, channel names, timestamps and status results. These records help us trace DANA, OVO, GoPay and QRIS activity without exposing the wallet app password you use outside our site.

Cookie session use

Cookies keep your session active, remember language preference and flag unusual login patterns. You can clear browser cookies anytime, but the next visit may require another login check for account safety.

Device security path

Use Account > Security > Devices to view current sessions and remove a phone you no longer use. We log device changes because they affect login privacy and payment verification.

Record retention checks

We keep identity, payment and support records for the period needed to manage disputes, comply with duties and protect account access. When a record is no longer needed, we remove or mask it.

Correction and access requests

Ask live chat, WhatsApp or [email protected] to correct profile data or provide an account data copy. We verify the requester first so another person cannot change your record.

Privacy Questions Before You Join

These questions cover the privacy points we hear most before account creation and after the first wallet check. The answers explain what we collect, why it is stored, how you can reach us, and what happens when you change devices or ask for a data correction.

We collect the account fields needed for login, contact, wallet checks and account safety, such as name, phone number, email, username, device signals and IP address. We only ask for data tied to account use.

No. We store payment channel names, reference IDs, timestamps and transaction status so support can trace wallet activity. Your app password, PIN and full wallet access remain outside our account system.

Contact live chat, WhatsApp or [email protected] and tell us which field needs correction. We confirm account ownership first, then update eligible details such as email, phone number or display name.

We log session IDs, timestamps and device context when you open lobby rooms such as Lightning Roulette or Bonanza. These records help us secure account access and answer questions about account activity.

Cookies keep you signed in, remember basic site settings and help detect unusual access from a new browser. If you clear cookies on Android or iOS, the next session may ask for login again.

Open support from another device and ask us to check active sessions. You can also use Account > Security > Devices after login to remove the lost phone from your account session list.

We keep privacy request records long enough to prove what was asked, what we checked and what action we took. After the retention need ends, we remove or mask data that is no longer required.